1. Is your product customized?
Yes, Engineer can design the crane for you according to your requirements and the crane working environment.
2.How is your product quality?
Through unremitting efforts in innovation and corporate restructure, we have owns three branches in China, one for supplying general lifting equipment in Changyuan City, one for marine lifting equipment in Xinxiang City, and one R&D center in Shanghai city. Additionally we have a long term cooperation with the machinery research institute of WHUT and SITU.
3. Which country do you export?
Yes, Engineer can design the crane for you according to your requirements and the crane working environment.
2.How is your product quality?
Through unremitting efforts in innovation and corporate restructure, we have owns three branches in China, one for supplying general lifting equipment in Changyuan City, one for marine lifting equipment in Xinxiang City, and one R&D center in Shanghai city. Additionally we have a long term cooperation with the machinery research institute of WHUT and SITU.
3. Which country do you export?
Mid East, Southeast Asia, Africa, North America, Eastern Europe.
4. If the product have some problem, what should i do?
Please send e-mail to services@kcrane.com, after sales service personnel will contact you within 24 hours.
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5. How long will be delivery? ( After receiving the deposit)
▪ Light equipment: such as crane parts, 5~16ton overhead crane and gantry cantry, generally 7-20days
▪ Large equipment: port cane, large to overhead crane and gantry crane, approximately 40days.
You can consult the delivery time to your marketing consultant.
6.how the package for the products?
▪ Wooden case for electric parts, motor, accessories, color cloth for main structure.
▪ All parts will be loaded into 20ft or 40ft container or all parts will be loaded onto Bulk Cargo Ship after package if the length is beyond 12.0m
▪ Light equipment: such as crane parts, 5~16ton overhead crane and gantry cantry, generally 7-20days
▪ Large equipment: port cane, large to overhead crane and gantry crane, approximately 40days.
You can consult the delivery time to your marketing consultant.
6.how the package for the products?
▪ Wooden case for electric parts, motor, accessories, color cloth for main structure.
▪ All parts will be loaded into 20ft or 40ft container or all parts will be loaded onto Bulk Cargo Ship after package if the length is beyond 12.0m
7. What’s the price of your product?
▪ According product configuration and your requirements, the price is different.
▪ If we cannot confirm the final product model, we can quotation the general price for your reference.
▪ We will provide the drawing of the products, After confirming, we will quote you a accurate price.
8. What’s the payment terms?
▪ Generally, 30%TT deposit, 70% TT will be paid before lading.
▪ 30% TT deposit, 70% TT will be paid by L/C.
▪ 100% irrepealable L/C.
▪ As to other payment terms, you can discuss with us. After confirming with the finance department, we will reply you.
▪ According product configuration and your requirements, the price is different.
▪ If we cannot confirm the final product model, we can quotation the general price for your reference.
▪ We will provide the drawing of the products, After confirming, we will quote you a accurate price.
8. What’s the payment terms?
▪ Generally, 30%TT deposit, 70% TT will be paid before lading.
▪ 30% TT deposit, 70% TT will be paid by L/C.
▪ 100% irrepealable L/C.
▪ As to other payment terms, you can discuss with us. After confirming with the finance department, we will reply you.
9. What’s the information should I provide when inquiry?
Please try to confirm the information, if it is too difficult for you, please contact to the marketing consultant.
1.Load capacity: (max goods weight)
2.Span:
3. Lifting height:
4. Working voltage: (phase, voltage, Hz)
5. Quantity:
6. Destination port: (for CIF price)
7. More requirements:
Please try to confirm the information, if it is too difficult for you, please contact to the marketing consultant.
1.Load capacity: (max goods weight)
2.Span:
3. Lifting height:
4. Working voltage: (phase, voltage, Hz)
5. Quantity:
6. Destination port: (for CIF price)
7. More requirements:
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