Service Procedure
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Our Serving Procedure

Site survey and design
1. Site survey and design
First, Engineering design the crane for customers to choose, according to information provided by them. If necessary, the engineers would go to the scene to survey the actual situation, then design a workable program, and make CAD drawings for customers reference.


Production and Transportation
2. Production and Transportation
According to the drawings the confirmed by customer, the engineers will provide specific technical specification. Then Production department will arrange cutting, and sales departments will account specific production costs, while documents department will account the cost of cargo transportation, finally business consultants will eventually sort out the complete information, listed separately list of all the fees and equipment for customers reference. Whenever you have any suggestions, you can always give us feedback.


Installation and Commissioning
3. Installation and Commissioning
For large equipment, if required, our installation team can go to the scene to guide the installation. According to crane lifting capacity, span, track level, the installation site environment, different mechanical and design a reasonable installation programs to improve efficiency, reduce installation costs. After installation, the crane will be conducted unloading test, static load test, dynamic load test and other projects in order to ensure products safety and reliable work. In addition, there will be crane operation training for operator and provide instructions and handling precautions of each component.


After sales service
4. After sales service
▪14 months warranty when products leave the factory, or 12 months warranty after installation and commissioning except the human damage factors.
▪1 years spare-parts provided for better maintenance.
▪Professional technical staffs provide installation, commissioning and training service.
▪Delivery with English user manual, parts manual, product certification and other relevant certificates.
▪Technical advisory for any time.


Product Catalog